Informativa sulla privacy

At FashionJONN, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with our services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website or services, we may collect the following information:

a) Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party payment providers, we do not store your credit card details)

b) Non-Personal Information

Browser type, device information, and operating system
IP address and approximate location data
Website usage patterns, pages viewed, time spent on the site
Cookies and tracking technologies

c) Account Information

If you create an account with us, we may also collect your username, password, and saved preferences.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your purchases, shipping, returns, and support inquiries
To improve and personalize your shopping experience
To send you promotional offers, newsletters, and updates (only if you have consented)
To ensure compliance with legal obligations
To detect and prevent fraud, unauthorized transactions, and other illegal activities

3. Sharing of Information

We respect your privacy and only share your information in limited situations:

Service Providers: With trusted third-party providers (payment processors, shipping carriers, IT support, analytics) to complete transactions and operate our business.
Legal Requirements: When required by law, court order, or government regulation.
Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred to the new owner.

We never sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve functionality and performance
Analyze traffic and user behavior
Remember your preferences
Deliver personalized advertisements

You may choose to disable cookies through your browser settings, but some parts of our website may not function properly without them.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

As a customer of FashionJONN, you have the following rights:

Right to access the personal information we hold about you
Right to request correction of inaccurate or incomplete data
Right to request deletion of your data (“right to be forgotten”)
Right to restrict or object to the processing of your data
Right to withdraw consent to marketing communications
Right to data portability (receive a copy of your data in a structured format)

To exercise these rights, please contact us.

7. Security of Your Information

We implement strong security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our website from outside Germany, please note that your data may be transferred, processed, and stored in Germany and other countries where our service providers operate. We take all reasonable steps to ensure your data is protected.

9. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe your child has provided personal data, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.